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Frequently Asked Questions

I’m super interested in your teeth whitening products! Can I order online?

Yes, you can order The Smile Bar Malaysia products online!

Simply visit the Shop page of our website, add all the products you want in your online bag, and then proceed with your order like you do with any other e-commerce site. (We suggest you create an account to make re-ordering a breeze!)

You’ll be asked to provide information such as your name, delivery address, and contact details upon check out, after which you can also settle the payment online. After that, just wait for your order to be delivered to your doorstep!

Is there a minimum purchase required for when I order?

We don’t impose a minimum purchase for online orders, so you can order only the items you want without worrying about meeting a certain amount.

A fixed delivery fee of RM10 will be charged on top of your order total. However, if your purchase is RM199 or higher, we’ll waive the shipping fee!

Do you deliver nationwide?

Yes, we deliver to any fixed address all over Malaysia!

How much do you charge for shipping?

Our logistics partner charges RM10 for every order.

But if you order at least RM199 worth of The Smile Bar Malaysia products, we’ll waive the shipping fee!

How long before I receive my order?

After we have received the order details and the payment, we will ship your order in 2-3 business days. Once we send you the email confirmation of your order, the delivery window time begins.

Can you tell me the date and time my order will arrive?

Unfortunately, we cannot commit an exact date and time for the delivery of your order as it is handled solely by our logistics partner. In addition, the delivery time may vary depending on your address.

But we will provide you with a tracking number so you can monitor the status of the delivery directly via our logistics partner’s website.

Up to 9 shades whiter in only 20 mins

Achieve a whiter, brighter smile in no time!